Testimonials

Testimonials & Reviews

"A clean dog is a happy dog"

Testimonials

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"Excellent service - Dogs had not been groomed for six months and were not in a good state, looked like puppies again when I picked them up!!! Would definitely recommend."


Julie Phillips
New Oscott - Schnoodles owner
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"Absolutely excellent service. My dog is always groomed perfectly and exactly how I want it. Comes out smelling gorgeous."



Alison Spencer 
Four Oaks - Cockerpoo owner
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"Max and I are always greeted with a big smile. I am so glad I finally found a groomer who treats my dog with care. Max actually can't wait to get into the salon and loves his cuddles from Sharon the groomer."

Richard Bartley
 Aldridge - Bichon Frise owner
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"Lola (the Cavapoo puppy) had a lovely first time pamper session at Freshpaws, and was made to feel completely at ease by Sharon, whom was extremely professional and kind. She was especially aware that, as it was Lola's first cut, she may be nervous and so handled Lola amazingly. I would thoroughly recommend Sharon to all my friends and family as she is very in tune with both the dogs and owners needs. Thank you for a great afternoon, and Lola can't wait to show herself off to family now! Looking forward to her next cut xxx"

Caroline M Shearer
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"My 8-month-old Cocker Spaniel Delphi visited Freshpaws today for the first time and I am very happy with the results and have rebooked for next time. I would highly recommend Freshpaws, great welcome on arrival and Delphi was at ease and got a big fuss. Thank you!"








Clare
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"Took my friend's little Yorkie to Sharon yesterday for our first appointment at Freshpaws. I was extremely impressed with the facilities, in addition to Sharon being extremely personable and competent. I was able to stay, easing Dixie's experience and most important of all, Dixie loves his new do! Freshpaws comes highly recommended by us x"







LuLu
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"Amazing groomer!!! So pleased I finally found someone who does milo exactly how I want him. Sharan is so friendly and milo loves her. He's smells so good after his visit."




Laura
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"Excellent quality service!!! Rex loves going to Freshpaws and always leaves looking a million dollars :)"






Gemma
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"Sharon was brilliant just cut my cavapoo's nails, trimmed ears and underbelly- couldn't asked for more care and attention for a nervous dog. So pleased I have found someone who truly loves dogs, and has great rappor with there owners we will always be using her thanks money well spent."

Liz
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"Picked up Giff our Yorkshire terrier after his first visit with Sharon. He is a totally different dog, we can see his face..we were very impressed. Sharon did a great job, she explained exactly what she was going to do after discussing what we wanted. 
We will be using Sharon again, and cannot recommend her highly enough."

Len
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"Sharan is so passionate about dog grooming and she does a wonderful job with the dogs. She is so detail minded and always put the dog's well being first. Well done and will definitely recommended :)"




Angie
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"5 star highly recommend for people to go to Fresh Paws. Sharan is so kind and gives great advice as well! We will definitely be going to Fresh Paws again! Fantastic service!"





Liz
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Terms & Conditions

Cancellations

Freshpaws is an appointment only salon. We therefore require at least 24 hours' notice should you be unable to attend. Missed appointments will be charged the full price of the grooming session. 

Clients who repeatedly miss appointments will be required to pay in advance for their appointment. 

Toileting

Please do not use Freshpaws premises as a toilet area for your dog. All dogs should be toileted BEFORE their appointment. 
If your dog does have an accident please ask for a bag and clean it up. 

Any customer allowing their dog to foul on our premises and not clean it up will not be offered a further appointment. 
Remember we have cameras!

Muzzles and Aggressive Behaviour

Muzzles are only used as a last resort. Should your dog place staff or itself in danger the groom will be stopped and the full cost will still apply. 

Freshpaws does not groom aggressive dogs!

Late collection fee 

Due to the lack of space and disturbance to other dogs being groomed, anyone who fails to collect their dog after 45 minutes of being notified will be charged an additional £10. 

Fleas

If your dog is found to have fleas you will be charged an additional £10. This covers the cost of Flea shampoo and products to spray the salon to prevent further infestation. 
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